FAQs

Welcome to KingBet24 Frequently Asked Questions page. Here you will find the answers to the key questions raised by our Clients. In case you have a problem that is not covered in our FAQ list, our Customer Support team will be happy to assist you, and maybe your query will find its way into our frequent questions list.

 

How can I open an account in KingBet24?

In order to register an account in KingBet24.com website, click "Registration" at the top right of the website. Registration process is required only once and it will last just a few minutes.

 

Can I have more than one account with KingBet24?

You can only have only one account in KingBet24.com website.


How do I verify my identity?

To verify your identity, follow these steps:

  1. Log in to your account.
  2. Go to the "Account Settings" or "Profile" section.
  3. Find the "Verification" tab.
  4. Upload the required documents (e.g., ID card, passport, utility bill).
  5. Submit the documents for review.
  6. You will receive a notification once your identity has been verified.


How can I activate a promotion or bonus?

To activate a promotion or bonus, follow these steps:

  1. Log in to your account.
  2. Navigate to the "Promotions" or "Bonuses" section.
  3. Choose the promotion you want to activate.
  4. Enter any required bonus codes.
  5. Follow the specific instructions provided for each promotion to activate it.
  6. The bonus will be credited to your account once the requirements are met.


How can I see the history of my bets?

In order to view your bets, please enter the section "Sport Bet History". Choose the bet period and status in the open window and click “Show” button.

 

I have forgotten my username and/or password. What shall I do?

In order to reset your password please click on "Forgot Password?" at the top right corner of the website and follow the instructions. If you have forgotten your username, please contact our Customer Support Service by sending an е-mail to Email address [email protected] and your username will be recovered once your identity is confirmed.

 

How do I place a bet?

When you have already chosen the event you want to bet on, just click on the game outcome you want and the bet you’ve chosen will appear in the bet slip on the top right corner of your screen. Once the bet slip has opened, enter the amount that you wish to bet, and the bet slip will automatically calculate your potential winning. Click on "Place bet" to make your bet. The bet amount will be deducted from your account balance.

 

How can I see whether my bet was accepted?

Once you have confirmed your bet by clicking on "Place bet" in the bet slip, you will receive confirmation of acceptance, if the bet has been placed successfully. Each bet you place will appear in your account under "Sport Bet History". Please note that a bet, once placed, can no longer be cancelled.

 

I placed a bet by accident. What shall I do?

Unfortunately once you have confirmed your bet by clicking on "Place bet" the bet is accepted and can no longer be cancelled. Check your choice once more before you make a bet.

 

What bet types can I place in KingBet24?

KingBet24 offers a wide variety of sports, leagues, matches and bets – both pre-match and Live!

For more information on bet types visit our section "Bet types".

  

What is the minimum and maximum stake I can place?

The minimum bet you can place is 1 (one) USD.

The maximum bet is unlimited. 

The maximum winning amount is unlimited.

 

What currencies can I bet with? 

Currently you can register and bet only in USD.

 

How can I deposit money into my KingBet24 account?

Click on "Deposit" in the section "My Account" and follow the instructions. You can make deposits quickly and easily via variety of payment methods including:

  • Credit/Debit Cards (Visa, MasterCard)
  • E-wallets (PayPal, Skrill, Neteller)
  • Prepaid Cards (Paysafecard)
  • Bank Transfers
  • Cryptocurrencies (USDT ERC20, TRC20)

How can I make a withdrawal from my KingBet24 account?

You can make a withdrawal from your account using following methods:

  • E-wallets (PayPal, Skrill, Neteller)
  • Bank Transfers
  • Cryptocurrencies (USDT ERC20, TRC20)

How long does it take to process a request for withdrawal? 

You can receive the money within 24 hours after making the request.

  

Does KingBet24 charge fees for money deposit/withdrawal?

KingBet24 will not charge You any fees on deposit/withdrawals. However, You are advised to check if the payment method You use imposes any additional charges. KingBet24 will not be responsible for any commissions or processing fees charged to You by third parties such as Your bank as this is beyond our control.